Ashlee Ostler

Patty Ames, my grandmother passed away just over one year ago in October. Thank you for the follow up, I genuinely appreciate it…just so you know I do send a lot of people your way when looking for care for their parents, grandparents, etc.
You were and still are my saving grace when I had no idea what to do and when to do it with my grandma’s care, home, safety,
Facility recommendations, etc. I love that you were cut and dry and open about no referral fees for the placement of a client and for being so open about where you would put your own loved one. Before you, I cringed at that statement because I know there are so many in the line of work that are willing to say or do anything for a referral fee. (I found that out the hard way before you). My sweet Grandma was placed at Summit Senior living in the memory care unit and progressed so well she was able to move over to the non memory care unit within just a couple of months. I am so happy how she lived out the last year or so of her life and how many people there loved her. If it wasn’t for you I wouldn’t have found SAL Facility or get to spend as much time with her as I did. (Remember, she only ended up being one stop light away from my own home?!)
As a side note, I also met one of your biggest competitors when I took a client out to lunch one day about 3
Months after my grandma passed away. I told him, you and your partner are some very tough competition and though I hope to not have to use you for a long time, when the time does come – you have my word they you’ll be the first person I call. Thanks again so much. You were a lifesaver for me, especially when I was so alone doing all of this “as a one man band”.